How Can Performance Drivers Help You?

SHAPING A NEW DIRECTION
We will help you assess your READINESS for planning, guide you through the development of a new direction or train your people in these processes:

MISSION & PURPOSE: This is the foundation for all planning. It defines who you are and why you exist.

VISION: To shape a new direction, you need a vision of where that direction could take you. What do you see? What are the possible outcomes? What will change? How will things be different? This is what we call the shining castle on the hill and it should be inspiring enough to cause your organization to stretch to reach it.

OPPORTUNITIES: The second step is to identify the opportunities suggested by this Vision, and then consider the implications of these opportunities--not the obvious, short term implications, but the long term and possibly unanticipated consequences of these opportunities. Which is the best choice for your team, your organization or your community.

IMPLICATIONS: Sally Mizerak uses the Implications Wheel in her assessments. Download this informative document on the Implications Wheel in pdf format.

STRATEGY: Strategy is the unique blend of activities that determines what you will do to attain your Vision. It focuses the choices made by your employees and positions you in the marketplace. It defines the difference in how you compete and whether you win. Strategy is your sustainable advantage. Many organizations skip Strategy, or substitute strategies, which become activity clusters or approaches. These strategies with a small "s" do not provide either focus or competitive advantage. Strategic Planning builds on your strategy.

PLANS & SCORECARDS : Once you have shaped the organization you want to become, the culture you want people to experience and the strategy that will take you there, you need to drive performance with a plan that ensures focus, accountability and measurement. The Balanced Scorecard (Kaplan & Norton, Harvard Univ.) delivers such a plan. It drives strategy throughout your organization, ensuring linkage among the initiatives that people undertake and the outcomes they achieve so that all energy is flowing in the same direction.

CULTURE & VALUES: Today, the competitive advantage in any organization is its talent. The values that an organization stands for are increasingly important in attracting and keeping the best talent and in unleashing the creativity that makes an organization succeed. Developing a culture based on trust and shared values requires understanding what's best for the common good and shifting the culture to reflect that. People are clamoring to work for organizations that care for them as a whole person, that give meaning and purpose to their lives by allowing them to express their creativity.

FACILITATION: Most people want to be included in the decisions that affect their home, their community, their business, or the institutions that have meaning in their lives. Performance Drivers facilitates Board and staff retreats, group planning and problem solving sessions, dialogue to prepare for mergers and other significant changes. Techniques can range from brainstorming to Appreciative Inquiry, based on the challenges to be addressed and the type of outcome to be obtained.

APPRECIATIVE INQUIRY: Appreciative Inquiry is a process of building on the positive rather than correcting the negative aspects of an organization. It engages all employees, team members or constituents in determining what is already working in their organization relative to the outcome they are seeking and what they want to keep or have more of. In taking this positive approach, many of the negative turf issues that prevent consensus are minimized or disappear as people move toward rather than away from something.

LEADERSHIP & DEVELOPMENT: Appreciative Inquiry is a process of building on the positive rather than correcting the negative aspects of an organization. It engages all employees, team members or constituents in determining what is already working in their organization relative to the outcome they are seeking and what they want to keep or have more of. In taking this positive approach, many of the negative turf issues that prevent consensus are minimized or disappear as people move toward rather than away from something.

Contact Performance Drivers about how they can help you!